VP of Operations

Patti Opensky Business Manager, IT

We are networking with prominent franchise or sales professionals with the goal of obtaining candidate referrals or recommendations. Capodice & Associates has been retained to conduct a priority executive search for an experienced Vice President Operations for a rapidly growing home health care Franchisor.  Qualified candidates will receive immediate and confidential consideration. The candidate profile is summarized as follows:

Title:

Vice President Operations

Compensation:

Base salary, Bonus, Benefits

Scope:

The Vice President, is responsible for managing all aspects of the field support of franchisees through the company’s Area Representatives (AR’s), National Directors, and Business Operations Manager.

Skills & Experience:

Must have experience in home health care industry

  • Ensures that assigned new franchise owners complete all training tasks per training timeline.
  • Coaching of franchise owners to managed staffing requirements for both internal staff and client.
  • Provide on-going training and coaching to franchise owners, including regular field visits and schedule coaching calls, team conference calls, and regional meetings.
  • Assist franchise owners with messaging, overcoming objections, client and care team recruitment and retention, and account management.
  • Oversight of quality assurance for all AR’s and franchise owners, with focus on in-takes, care plans, care team training, data entry, lead management, and report generation.
  • Maintains a thorough understanding of all company marketing programs in order to encourage franchise owners’ participation.
  • Coaching of franchise owners to corporate goals and initiatives.
  • Communicates proactively and effectively to the CEO, other company management, supporting departments, AR’s and franchise owners.
  • Obtains and maintains a thorough working knowledge of all company services and products, including ability to ensure the training of AR’s and franchise owners to this knowledge.
  • Ensures the coaching of each franchise owner to grow top line revenue and gain market share within each territory owned.

Contact:

Qualified candidates may contact me at 941-906-1990 or email your resume directly to patti@capodice.com. I would greatly appreciate it if you could forward this profile to any colleagues who may be suitable for this opportunity Thank you in advance for your referrals and recommendations.

Capodice & Associates Ranked Among America’s Top Executive Search Firm 2018 By Forbes

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