Director of Operations

Patti Opensky Business Manager, IT

We are networking with prominent Franchise professionals with the goal of obtaining candidate referrals or recommendations. Capodice & Associates has been retained to conduct a priority executive search for an experienced Director of  Operations.  Qualified candidates will receive immediate and confidential consideration. The candidate profile is summarized as follows:

Title:

Director of Operations

Compensation:

Base salary, Benefits

Scope:

Manage all activities related to operations and coordinating activities consistent with established goals, objectives and policies.

Skills & Experience:

  • Manage P&L for all departments within span of control to achieve overall company goals through annual budgeting, monthly forecasting, and on-going fiscal oversight.
  • Grow same location revenue by ensuring Franchise Business Coaches (FBC’s) provide support in a manner that best inspires, motivates, and enables franchisees in accordance with prescribed franchisee call frequency.
  • Ensure the Experience and Formula for Success are continually improved and executed consistently with excellence through key tools
  • Lead new program development strategy and effort to continually improve our existing programs/formats based on customer needs & network best practices.
  • Closely monitor KPI’s for overall network and individual franchisees; identify trends and root causes and create remedial plans for issues and outliers.
  • Lead the development and implementation of all franchisee training curriculum and tools.
  • Provide hands-on training and support to franchisees; regularly travel to franchisee locations to share and glean best practices.
  • Lead the development and execution of all franchisee recognition tools and programs.

Contact:

Qualified candidates may contact me at 941-906-1990 or email your resume directly to patti@capodice.com. I would greatly appreciate it if you could forward this profile to any colleagues who may be suitable for this opportunity Thank you in advance for your referrals and recommendations.

Capodice & Associates Ranked Among America’s Top Executive Search Firm 2018 By Forbes

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